Cancellation of Order by ALI COLOURS:
ALI COLOURS reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price by mistake, if there is delay in arrival of stock or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded (as per refunds policy) and the customer shall be informed well in advance regarding the same.
Cancellation by Customer:
Unfortunately we will not be able to cancel the order once it has been placed as we buy most of our stock based on pre-bookings by customers. This applies to irrespective of order being “Under Process” or “Shipped”.