Refund & Cancellation

SHIPPING POLICY:

We strive to ship all orders as earliest as we possibly can with the best courier services, we ship most orders by AIR in order to provide faster delivery.  However – as we list & book products that are under pre-booking category, the Delivery time can vary between 1 Week to up-to 4 weeks, this depends on stock availability and the number of order bookings. There is a possibility that you order 2 or more products – in such cases you may receive the products at different times as per stock availability and through different courier partners.

Please note that “Original Pakistani Suits & Dress Material” are mostly sold-out during pre-booking period only, So, we would suggest you book your order as soon as possible to avoid delays in order delivery and plan well in advance if you are placing an order for an occasion. In addition to this “TENTATIVE SHIP DATE” and “TENTATIVE SHIP TIME” are generally mentioned under the “Product Description” section on every product listed on the website as given in the example below:

Approximate timelines by which you can expect the order delivery is mentioned below:

Tentative Release/Ship Date is mentioned under every product on our website. Normally the delivery time is as mentioned below for your reference:

Ready to Ship Products – within 5-10 days (For India)

Pre-Book/Upcoming Stock – within 7-10 days after the release date (For India)

Please note that the Order Status may show PROCESSING even if your order has been packed or shipped till the time you receive the delivery. Processing may not necessarily mean that your order has not been shipped, we will not be held responsible for any delay caused by the Courier Company – we are always ready to cooperate if delivery is delayed due for any reason.

Read our full Shipping & Returns Policy for details.

*If you are ordering a product for an occasion – we recommend that you first discuss it with us and we welcome any pre-sales questions.

Note About COVID Situation – We strive to deliver all the orders as soon as possible, however Amid the COVID Pandemic Issue World Wide and especially in India  – ALICOLOURS– will not be held responsible for any delay in delivery or shipping of any product or processing of refunds, cancellations, etc. and for any reason beyond our control. Our team will completely cooperate with you and try to sort out any issue and we request your cooperation as well in this regard.