Terms of service

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our platform, you agree to be bound by the terms outlined below.

1. General

Access to and use of this website, along with all products and services available through it (collectively referred to as the "Services"), are governed by the following Terms of Service. By using our Services, you agree to comply with these terms, which may be updated periodically. We encourage you to review this page regularly to stay informed of any changes.

Access to this website is granted temporarily. Ali Colours reserves the right to withdraw, amend, or discontinue any part of the Services without prior notice. We shall not be held liable if the website is unavailable at any time or for any duration. We may also, at our discretion, restrict access to certain sections or the entire website from time to time.

2. Privacy Policy

By using this website, you consent to the processing of your personal data as described in our Privacy Policy and confirm that all information provided by you is accurate and up to date.

3. Prohibited Activities

Users must not misuse this website in any manner. The following activities are strictly prohibited:

  • Committing or encouraging any criminal offense
  • Transmitting or distributing viruses, trojans, worms, logic bombs, or any other malicious or technologically harmful material
  • Posting content that is offensive, obscene, or in breach of confidence
  • Hacking into or attempting to gain unauthorized access to any part of the Services
  • Corrupting or tampering with data
  • Causing disruption or annoyance to other users
  • Infringing upon the intellectual property or proprietary rights of any third party
  • Sending unsolicited advertising or promotional material (spam)
  • Attempting to interfere with the performance or functionality of this website or any connected systems

Any breach of these provisions may constitute a criminal offense under applicable law, including the Computer Misuse Act 1990. Ali Colours reserves the right to report such breaches to the relevant law enforcement authorities and disclose your identity accordingly.

Ali Colours shall not be held liable for any loss or damage resulting from denial-of-service attacks, viruses, or other harmful material that may affect your devices or data as a result of using this website or downloading content from it or any linked website.

4. Intellectual Property, Software & Content

All intellectual property rights in the software, content, and materials available on this website remain the exclusive property of Ali Colours or its licensors and are protected by applicable copyright laws and international treaties. All rights are expressly reserved.

You may access, store, print, and display content from this website solely for your own personal, non-commercial use. You are not permitted to publish, reproduce, distribute, manipulate, or otherwise use any content from this website in any format for business or commercial purposes without prior written consent.

You must not modify, translate, reverse engineer, decompile, disassemble, or create derivative works from any software or documentation provided by Ali Colours or its licensors.

alicolours.com™ is a registered trademark of Ali Colours. No license or permission is granted to use this or any similar mark without the express written consent of Ali Colours.

5. Account & Registration

Ali Colours reserves the right to suspend or permanently close any account found to be using proxy IP addresses to operate multiple accounts, or engaging in any activity that disrupts our Services or violates these Terms.

Submission of Feedback & Suggestions

We welcome your feedback and suggestions. However, please note that any material submitted to us may be used at our discretion without any obligation to compensate you in return.

Social Media Integration

Our platform may offer features that allow interaction with third-party social media services, such as Facebook. Ali Colours does not control, manage, or take responsibility for those platforms, your profiles on them, or how they handle your personal data. We encourage you to review the privacy policies of all relevant social media platforms before using any integrated features. Ali Colours shall not be held responsible for the acts or omissions of any third-party social media provider.

6. Terms of Sale

By placing an order on our website, you are making an offer to purchase a product subject to the following terms and conditions. All orders are subject to stock availability and price confirmation.

Order Accuracy When placing an order, you confirm that all details provided are truthful, accurate, and complete, and that you are an authorized user. Product and service prices are subject to change, and all advertised prices reflect current rates at the time of listing.

Our Contract with You Upon placing an order, you will receive an acknowledgment email confirming receipt. This email serves as an acknowledgment only and does not constitute acceptance of your order. A binding contract between you and Ali Colours is formed only after your payment is approved, and we further process your order.

Pricing & Availability While we make every effort to ensure that all product details, descriptions, and prices displayed on this website are accurate, errors may occasionally occur. In the event of a pricing error, we will notify you as soon as possible and offer you the option to either reconfirm your order at the correct price or cancel it. If we are unable to reach you, the order will be treated as canceled, and a full refund will be issued where applicable.

All prices are inclusive of applicable taxes where required. Delivery within India is free. For international orders, applicable delivery charges will be clearly displayed at checkout and included in the total order value.

We reserve the right to correct errors, inaccuracies, or outdated information on our website at any time without prior notice, and to decline orders placed based on such information.

Payment Once an order has been accepted, Ali Colours will process it on a Cash on Delivery (COD) basis, where applicable.

Discount & Promotional Codes Ali Colours may issue promotional discount codes from time to time, applicable to eligible purchases made through this website. The specific terms and conditions governing each discount code will be communicated at the time of issue.

The following general conditions apply to all promotional codes:

  • Only one promotional code can be used per order
  • Promotional codes cannot be applied after an order has been placed
  • These terms apply to all Ali Colours promotions, competitions, and discount codes unless otherwise stated

7. Disclaimer of Liability

All content and materials displayed on this website are provided on an "as is" basis, without any guarantees, conditions, or warranties as to their accuracy or completeness. To the fullest extent permitted by applicable law, Ali Colours, its content providers, and affiliates expressly disclaim all implied conditions, warranties, and terms.

Ali Colours shall not be liable for any damages whatsoever, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, or damages arising from loss of use, profits, data, goodwill, or reputation, in connection with the use of or inability to use this website or any linked sites.

This disclaimer does not affect Ali Colours liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

8. Linking to This Website

You may link to our homepage provided the link is fair, legal, and does not damage or misrepresent Ali Colours' reputation. Links must not imply any form of association, approval, or endorsement by Ali Colours where none exists.

  • You must not create a link to this website from any website that you do not own
  • This website must not be framed within any other website
  • Links to any page other than the homepage are not permitted without prior written consent

Ali Colours reserves the right to withdraw linking permission at any time without notice.

9. Indemnity

You agree to indemnify, defend, and hold harmless Ali Colours, its directors, officers, employees, consultants, agents, and affiliates from and against any third-party claims, liabilities, damages, and costs (including reasonable legal fees) arising from your use of this website or any breach of these Terms of Service.

10. Amendments & Variations

Ali Colours reserves the right, at its sole discretion and at any time without prior notice, to amend, remove, or vary any part of the Services or any page of this website.

11. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall continue in full force and effect. Where possible, any unenforceable clause shall be interpreted in a manner that most closely reflects the original intent, to the extent permitted by law.

12. Complaints

Ali Colours operates a formal complaints-handling procedure to resolve disputes efficiently. If you have any complaints, concerns, or feedback, we encourage you to contact us at the earliest opportunity so we may address them promptly.

13. Waiver

Failure by Ali Colours to enforce any provision of these Terms of Service shall not constitute a waiver of our right to enforce such provisions in the future or in any other circumstance.

14. Entire Agreement

These Terms of Service constitute the entire agreement between you and Ali Colours and supersede all prior agreements, representations, and understandings between the parties. Any waiver of any provision of these Terms must be made in writing and signed by a Director of Ali Colours.

15. Cancellations & Refunds

Order cancellations will only be accepted if the product has not yet been dispatched from our end. In such cases, refunds will be processed via the original online payment method within 10–15 working days.

For further details, please refer to our full Cancellation, Refund & Return Policy.

By continuing to use this website and our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.