Privacy Policy
Overview
At Ali Colours, we are deeply committed to respecting and safeguarding the privacy of our customers. Our privacy practices are founded on the core principles of transparency, accountability, and the responsible handling of personal information. We assure you that the information we collect will never be sold, shared, or rented to any third party. The sole purpose of collecting your information is to facilitate seamless order processing and to communicate relevant offers and updates.
By accessing or using this Website, you agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, we kindly request that you refrain from using or accessing our Website.
By accepting this Privacy Policy and the Terms & Conditions during registration, you expressly consent to the use and disclosure of your personal information in accordance with the terms outlined herein. This Privacy Policy becomes effective upon acceptance during registration and applies to all users conducting any transaction with us.
1. Collection of Personal Information
As an e-commerce platform, Ali Colours collects personal information including, but not limited to, your name, e-mail address, residential or work address, and telephone number. This information is collected solely for the purpose of processing and billing your online purchases.
We encourage you to review the privacy policies of any third-party websites linked from Ali Colours, as we are not responsible for the privacy practices or content of external websites.
2. Use of Personal Information
Ali Colours collects and utilises your personal information exclusively to process product orders and facilitate the delivery of requested items. From time to time, we may also use your information to inform you of additional products, services, or special offers available from Ali Colours and its affiliates.
Ali Colours may also contact you through surveys to gather feedback regarding our current services or to assess interest in potential new offerings. In cases where we reach out regarding a particular offer of interest, your personal information — including your name, e-mail address, postal address, and telephone number — may be used for communication purposes.
Personal information collected on this Website may be stored and processed in India or any other country where Ali Colours, its affiliates, subsidiaries, or agents maintain operational facilities. By using this Website, you consent to the transfer of your information across international borders as necessary. Ali Colours adheres to the applicable safe harbour framework governing the collection, use, and retention of personal data.
3. Control of Your Information
Ali Colours provides its customers with options regarding the collection, use, and sharing of their personal information. Should you wish to update your preferences, please notify us by writing to us at connect@alicolours.com. Kindly ensure that you provide complete account details so that we may accurately identify your records.
You may also opt out of receiving future promotional communications from Ali Colours by responding directly to any promotional e-mail with a request to be removed from our mailing list.
4. Security of Personal Information
Ali Colours is committed to maintaining the security and integrity of your personal information. We employ a range of security technologies and procedures to protect your data from unauthorised access, use, or disclosure. Personal information is stored on secure computer systems with restricted access, housed within controlled and monitored facilities.
5. Third-Party Service Providers
To facilitate order fulfilment, Ali Colours engages the services of trusted third parties, including courier and logistics companies, secure payment gateway providers, and customer support platforms. In such cases, limited personal information may be shared with these third parties solely for the purpose of delivering the services requested. All third-party engagements are conducted with due diligence to ensure the protection of your data.
6. Legal Disclaimer
Ali Colours reserves the right to disclose a customer's personally identifiable information when required to do so by law or regulatory authorities. Ali Colours may access and/or disclose personal information if such action is deemed necessary to:
(a) Comply with applicable laws or legal processes served upon Ali Colours or its Website;
(b) Protect and defend the rights or property of Ali Colours, including its digital assets; or
(c) Act under urgent circumstances to protect the personal safety of users of Ali Colours or the general public.
Any such disclosure shall be carried out in full compliance with applicable judicial and legal proceedings.
7. Updates to This Privacy Policy
Ali Colours periodically reviews and updates this Privacy Policy to reflect changes in company practices and customer feedback. In the event of any material changes to this Policy or to the manner in which your personal information is used, Ali Colours will prominently notify users of such changes prior to their implementation. We encourage you to review this Privacy Policy periodically to stay informed of how Ali Colours is protecting your information.
For any privacy-related enquiries, please contact us at connect@alicolours.com